Tell us your experiences
We want to hear from you. Please share with us your experiences and thoughts regarding being listed on commission based travel accommodation portals. Who’s charging you 15% commission? How much do you think you lose every year in commission fees? What would you spend your saved money on? The questions are endless. Help us build a picture of what everyone is feeling.
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As a guest I used Laterooms.com for the first time, because Expedia at that time did not offer any rooms in that area. It was my first and last booking with Laterooms.com
I do not know how it works between Laterooms.com and Hotels but I have booked in USD and have been charged in CRC ($10 more). Its funny how you never pay less, you always pay more. The exchange rate USD/CRC did not change at all but I am paying higher price. I never got response from Laterooms.com or the Hotel where I asked to send me the invoice.
The question I have is about “self-classified hotels”. I understand the meaning, but as a customer I am little worried about all these different types of rating. I thought 4* Hotel should provide quality, now there are so many different website providing different ratings for the same Hotel. What should I believe as a customer? If I book 4* I am expecting 4*, I do not care if its “self-classified” or not.
Laterooms.com is showing this Hotel as 4* and now that I have checked Expedia and Hotel.com, they are showing it as 3*. After I provided my complaints about the hotel and sent the pictures, Laterooms.com was still not ready to change the rating. They are selling it as 4* and at the price of $192.
They force us to pay 20% if we would like our hotel to stay at the first page. The problem with bad hotels that Booking_Com deal with. Booking_Com offer them to wipe all the bad comments and to stay on the top of other hotels at the first page with 50% commission. This is a cheating by Booking_Com on the people using their website.